ShivWorks courses are an investment – not only for the students, but also for the hosts and the trainers. Each class requires months of administrative and logistical planning. Courses often sell out early, and unexpected cancellations can be very problematic. Therefore, we have a very strict refund policy that applies to all classes. Please be sure you understand the policy before enrolling in a class. If you have enrolled in a class and later find that you cannot make it, please contact us immediately.

More than 30 Days Before Class

If a student cancels more than 30 days before a class, that student’s tuition will be refunded in full.

30 Days Before Class

If a student cancels anywhere between eight and thirty days before class, that student’s tuition is not refundable. However, the tuition can be applied to another ShivWorks class. This tuition credit must be used within 18 months of the date of the original class, or it is forfeited.

One Week Before Class

If a student cancels seven days (or less) before a class, that student’s tuition in forfeited and cannot be applied to any other class.

ShivWorks Cancellations

If Craig Douglas has to cancel a class for any reason, all students enrolled in that class will receive full refunds.

By signing up for a ShivWorks class, you agree to abide by these policies. Thank you in advance for your understanding and cooperation. If you have any questions about these policies, please contact us.